Before you book

What to expect, and what we ask of you.

POLICY (PLEASE READY IN ENTIRETY BEFORE BOOKING):

•PLEASE DOWNLOAD THE CHAIRWATCH APP AND CREATE A PROFILE, UPLOAD A PHOTO. (I like to put faces with names!) | NEW POLICY*

•NO EXTRA GUESTS

•NO CHILDREN (unless they are being serviced)

•Deposits are REQUIRED!

•PLEASE ONLY PAY THE DEPOSIT WHEN BOOKING! (If you pay in full, you can NOT edit or add anything to an appointment already booked). | NEW POLICY*

•$40 NON-REFUNDABLE deposit due at scheduling. ANY SERVICE LESS THAN $40, the FULL TOTAL IS DUE AT BOOKING!

• ONE (1) reschedule is allowed PER deposit. After the first reschedule, a new deposit is REQUIRED!!

•Reschedule must be made within 14 days of initial appointment, after which time, deposit is forfeited.

•Any changes/edits or reschedules will be done by YOU, the client ON the CHAIRWATCH app. I can then approve/decline the request. | NEW POLICY*

•NO DOUBLE DATES/GROUP BOOKINGS. ONE CLIENT PER SCHEDULED APPOINTMENT.

•MALE pedicures can NOT be scheduled after hours!

•ANY service that includes NEW acrylic on the TOES, you are REQUIRED to come BARE or you will be charged $50 for removal, no negotiation. I WILL NOT WORK OVER OTHERS’ WORK ON TOES!

•Last minute cancellations are subject to a $20 cancellation fee. | NEW POLICY*

•Late grace period is 10 minutes, after which you, if time permits, a $20 late fee will be added to your total. With no communication and/or ETA, appointment will be canceled and deposit forfieted. New deposit REQUIRED to book.

If you have any questions or concerns, feel free to TEXT me at: 480.253.6875 (business PHONE HOURS 9am-8pm)

THANK YOU!

Running late
We hold your slot for 10 minutes past your start time.
Arriving late
$20.00.
Not turning up
$1.00.
Cancelling late
Free before that, then within 1 day, 0% of the service.

Changes, lateness and no-shows

Running late
We hold your slot for 10 minutes past your start time.
Arriving late
$20.00.
Not turning up
$1.00.
Cancelling late
Free before that, then within 1 day, 0% of the service.